IT Managed Service Provider Archives

 Sending employees to the home office, laptops for all employees or setting up VPN connections - IT managers were confronted with these tasks during the Corona crisis. External IT service providers were often contracted to handle these tasks.   According to a survey by Hiscox, more than half of the smaller IT service providers and freelancers surveyed are currently experiencing a drop in sales. However, two-thirds expect orders to remain steady or increase in the future. Nearly half of respondents now see a higher relevance for financial loss liability insurance. Surprisingly, IT service providers ' overall order volumes have declined since the Covid 19 pandemic - presumably due to clients cutting back on other contracts as a result of the crisis. A recent survey by Hiscox, an insurer specializing in the IT industry, shows that small IT service providers' revenues have dropped as a result of the Corona crisis. However, the affected IT freelancers and small businesses a...

 Anyone who thinks their company is too small and therefore not a worthwhile target for hackers is wrong. Because not only large organizations are affected by cyber attacks. Smaller companies are also falling victim to them with increasing frequency. The cloud can provide a remedy here: providers of cloud software and infrastructures take on the task of securing data.   Cyberattacks do not stop at small companies, either, as the results of DsiN's SME 2020 practice report on IT security in small and medium-sized enterprises (SMEs) show. Almost half of the respondents said they had been victims of such attacks in the survey period from April 2019 to April 2020. In three out of four cases (74 percent), the incidents resulted in damaging effects. Twelve percent even fear for their existence due to the cyberattacks they suffered.   One reason for the high vulnerability of SMEs is that many still have major deficiencies when it comes to IT security: for example, a qua...

Undoubtedly, different persons have different definitions of a managed service provider, majorly because of the discrepancies in how these providers are created. For instance, while some MSPs setup, install, and configure your IT equipment, some believe it should’ve been done already. However, the differences in these MSPs aren’t really a reason to worry. You can ensure that you and your service providers are on the same page by listing all the requirements in a strict service level agreement (SLA). SLA is a legal contract between an MSP and their vendor, designed to ensure the maintenance of a predetermined service, establish a mutual understanding between a provider and their user, etc. The benefits of SLA are somewhat numberless, and Connectwise to Xero. Who exactly is a Managed Services Provider ? MSPs can be described simply as a business partner responsible for managing your business’ IT infrastructure. That is, you allow an MSP to handle your servers and other network inf...