TOP 7 FACTORS TO CONSIDER WHEN CHOOSING AN IT MANAGED SERVICES PROVIDER
Undoubtedly, different persons have different definitions of a managed service provider, majorly because of the discrepancies in how these providers are created. For instance, while some MSPs setup, install, and configure your IT equipment, some believe it should’ve been done already. However, the differences in these MSPs aren’t really a reason to worry. You can ensure that you and your service providers are on the same page by listing all the requirements in a strict service level agreement (SLA). SLA is a legal contract between an MSP and their vendor, designed to ensure the maintenance of a predetermined service, establish a mutual understanding between a provider and their user, etc. The benefits of SLA are somewhat numberless, and Connectwise to Xero. Who exactly is a Managed Services Provider ? MSPs can be described simply as a business partner responsible for managing your business’ IT infrastructure. That is, you allow an MSP to handle your servers and other network inf