IT Managed Service Provider Archives

Undoubtedly, different persons have different definitions of a managed service provider, majorly because of the discrepancies in how these providers are created. For instance, while some MSPs setup, install, and configure your IT equipment, some believe it should’ve been done already. However, the differences in these MSPs aren’t really a reason to worry. You can ensure that you and your service providers are on the same page by listing all the requirements in a strict service level agreement (SLA). SLA is a legal contract between an MSP and their vendor, designed to ensure the maintenance of a predetermined service, establish a mutual understanding between a provider and their user, etc. The benefits of SLA are somewhat numberless, and Connectwise to Xero. Who exactly is a Managed Services Provider ? MSPs can be described simply as a business partner responsible for managing your business’ IT infrastructure. That is, you allow an MSP to handle your servers and other network inf...

Are you choosing an Shopify developer to help your online business succeed? It’s a big decision because web developers play a vital role in the functioning of your website. Modern e-commerce websites run on CMS (content management systems) to improve functionality for both you and the customer. However, e-commerce websites are complicated, so you’ll need the expertize of a web developer to build and maintain your online shopping platform. Choosing the right developer can be tricky if it’s your first time. Check their portfolio Inspect the web developer’s portfolio to assess if they are qualified to work on your website. Experienced web developers would have worked for several e-commerce clients. Visit the websites to see how they function. Ideally, the developer has direct experience working on websites that are similar to yours. Also, check to see if they are up to date on modern trends. E-commerce websites have changed dramatically in the last 5 years. The developer must hav...

In this article, we will take a deep dive into some of the significant guidelines needed for MSP experts to grow their business. We will also be looking at how to develop from the break-fix model to proper management services. When talking about the break-fix model, it means the business situation where IT experts “wait” for IT companies to deploy them to solve their problems for a designated fee. This strategy is now seen as obsolete, and it is high time to evolve.  The world of technology is fast progressing, and the business functions of IT Support are not left out. As for an IT professional, his/her role and requirements in this field will have to match the evolution. According to “ ANZ State of the MSP Report, ” published by leading IT service providers in Australia and New Zealand, Datto, the challenges of research findings and other information in these regions have been highlighted.  Marketing, sales, time management, and revenue growth are key issues that arise when...

How can you assist your business with Identity-as-a-Service (IDaaS)?  Well, IDaaS can demonstrate the vital identity management capacity for your digital transformation attempts; on closer inspection, the difference between IDaaS and cloud identity can be negligible.  IDaaS carries on with influencing the modern identity and access management solutions; Gartner predicts IDaaS as the delivery model selected for more than 80% of new business acquisitions of access management alternatives.  Why? Here are four facts about IdaaS, cloud identity, and digital transformation #1  IDaaS and SSO go hand in hand Single Sign-On (SSO) provides the user with a single login and credentials set to access their network resources and database. Also, SSO enables users to remember only one set of job credentials to fulfil their fundamental tasks, allowing them to generate stronger passwords and strengthen their perimeter better. Even modern IDaaS stretches the on-...

While we’ve all heard the promises about the cloud and the associated benefits of the cloud, moving to the cloud has still proven to be a stressful journey for IT.  The rise of cloud-based technologies has led to a change in work styles and the workplace encouraging enhancement of employee productivity – all in the name of ensuring cost savings.  Exiting the data centre and moving to the cloud is a huge step and starts with planning and assessing. How ready is your business for cloud migration? Most companies are no longer asking if they should move their IT services to the cloud, but when to move and how to get there.  We assesses your business’ cloud readiness for migration. Onsite data can become quite expensive and together with the increasing demand for value from the cloud and the benefits of the cloud, a complete analysis of the total cost of ownership (TCO) becomes crucial. Additionally, this analysis is resulting in a smooth cloud migration jour...

People often complain that their content did not generate as much buzz as they initially expected. Lack of views and shares can be extremely frustrating, especially when the person creating the content poured their heart and soul into it. The first thought that goes in the mind of the content creator when they see it is if their content was not as good as they thought. Some people also think that people didn’t resonate with it. Although both these scenarios could be true, it isn’t the case most of the time. There could be other technical factors, which are hard to determine. Having a content marketing scorecard in use could help you to determine the elements that hold you back. These scorecards tell users exactly how their marketing efforts are impacted by their content. By isolating all the factors that boost or hold back content, content scorecards give users a big boost in converting their prospects into full-fledged clients. Note that, it is important to have objectives in ...

Every business owner knows that marketing is the lifeblood of their business, and it is virtually impossible to thrive without confronting an MSP (Managing Service Provider). Most IT Companies who seek to attract high-value clients know their best bet is the MSP industry. What makes MSP so attractive for businesses these days is its ability to keep customers paying month-to-month, creating long-lasting relationships with clients and prospects, which essentially helps in generating higher revenues. There is no denying that setting budgets for marketing initiatives could be tough. However, when you take time and pay attention, it won’t be as difficult as it seemed initially. Mentioned below are some things that you should consider for setting metrics and budgets. The Amount that MSP Spends for PR and Marketing Having a specific budget for your business’ digital marketing efforts is crucial if you want to attain tangible short and long term results. MSP’s that don’t crea...